Why can't I access my Shopify admin login page?
Nov 6, 2023 · From the login which normally take you to the admin.shopify.com. Don’t skip the account setup where on setting up the Two-Steps Authentication. If you do this, it will direct you to account …
Login - Shopify Community
Jan 10, 2025 · Hello, I am unable to login to my account as it’s asking for a code after entering my credentials but I never set one up. I cannot access my Shopify account at all. I cannot be assisted by …
Can't login to my account, infinite redirect loop - Shopify …
Apr 7, 2025 · Topic summary A user is experiencing an infinite redirect loop when attempting to log into an old Shopify account to reactivate a store that was shut down two years ago.
How Can I Change the Email Address Associated with My Shopify …
Dec 18, 2024 · I have an account on Shopify and would like to update the email address associated with my account. This is the email I use for logging in and receiving notifications from Shopify. Could …
Can't login in my account through my computer - Shopify Community
Aug 19, 2020 · I CANT LOG INTO MY SHOPIFY ACCOUNT ON BOTH MICROSOFT EDGE AND GOOGLE CHROME, I HAVE UPDATED MY BROWSER AND CLEARED MY CACHE BUT STILL …
Locked out of my Shopify account , PLEASE HELP
Aug 27, 2025 · A Shopify store owner is locked out of their account after switching phone carriers. The two-factor authentication (2FA) system continues sending verification codes to their old, inaccessible …
How can I regain access to my account without the authenticator app …
Jun 3, 2025 · A store owner is completely locked out of their Shopify account after accidentally enabling app-based two-factor authentication without setting up the authenticator app or saving recovery codes.
Why can't I log into my ecommerce account using Google? - Shopify …
Oct 4, 2023 · Account-specific support isn’t available in Shopify Community at this time, so I’m unable to access your account and help you further with the login or the closure of your account.
How can I regain access to my account without the authenticator app …
Jul 3, 2023 · Welcome to the Shopify Community. I understand that you are unable to login to your account as you cannot access your authenticator app or recovery codes for the two-factor …
Can’t login into shopify because of the Authenticator app.
Nov 29, 2024 · I can provide every information. Payments, website link and email. But I can’t reach any human support. Do you have a solution for this. Kind regards, Tycho Topic Replies Views Activity …