Therefore this version remains current. This standard has 1 amendment. This document specifies requirements for an organization to establish, implement, maintain and continually improve a …

Formally, ISO/IEC 20000-1:2018 (Part 1) specifies the requirements for establishing, implementing, maintaining, and continually improving a service management system.

Click here for a simple, straightforward guide to ISO 20000 requirements. Understand what ISO 20000 is and why ISO 20000 is good for your organization.

Dec 21, 2025 · This is where ISO 20000 comes in. It’s a global standard that helps businesses run their IT services smoothly, ensuring reliability, security and efficiency. With ISO 20000, …

ISO 20000 is the international standard for Service Management Systems (SMS). It helps organizations set up an effective IT service management system that meets the needs of both …

Oct 20, 2025 · What is ISO 20000? ISO 20000 is the global standard for IT service management (ITSM). It specifies the requirements for planning, establishing, implementing, maintaining, and …

Dec 30, 2025 · ISO 20000 is a globally recognised standard that defines the requirements for implementing an effective Information Technology Service Management (ITSM) system.