Lucrative players of games like FarmVille and Words With Friends get personal account managers and entries to exclusive ...

Exceeding industry benchmarks, this year's Certification marks the 15th consecutive year Guardian has collectively earned J.D. Power recognition NEW YORK, Dec. 22, 2025 /PRNewswire/ -- The Guardian ...

Carnival Cruise Line CCL is tweaking its loyalty program yet again. The new Carnival Rewards program, which lets travelers earn status through their spending rather than how many days they’re at sea, ...

Target launched a new internal training program aimed at helping new hires enhance the in-store customer experience. The internal team member training program, called "10-4," was shared with Target's ...

Award recognizes Keysight’s leadership in delivering a unified, AI-driven customer support experience that accelerates customer success and satisfaction SANTA ROSA, Calif.--(BUSINESS WIRE)-- Keysight ...

Award recognizes Keysight’s leadership in delivering a unified, AI-driven customer support experience that accelerates customer success and satisfaction Keysight Technologies, Inc. (NYSE: KEYS) has ...

I would rather talk to a person than an automated customer service call. I strongly dislike the menu option recording that says, “press 1 if …, press 2 if …, press 3 if … “ Almost 4 out of 5 customers ...

BEXAR COUNTY, Texas – Wednesday should be payday for federal workers, but with the government shutdown ongoing, thousands of families in San Antonio do not know when that next check will come. The ...

A new initiative is looking to change the landscape of dementia care nationwide. The GUIDE model, which stands for Guiding an Improved Dementia Experience, is a new program from the Centers for ...

Nintendo of America has made the decision to outsource its customer support services, resulting in hundreds of contractors losing their jobs amid concerns Nintendo’s customer support will suffer as ...

Rather than a safety recall, the Ford Motor Company is fixing a notorious issue that impacts early Maverick pickup trucks by means of a customer satisfaction program. Internally referred to as 25N09, ...