Operator: Good afternoon, and welcome to the F5 Inc. Fourth Quarter Fiscal 26 Financial Results Conference Call. After ...

Operator: Ladies and gentlemen, thank you for joining us, and welcome to the Kforce Third Quarter 2026 Earnings Conference ...

WASHINGTON, DC – The Federal Communications Commission has launched a sweeping proposal to push call center jobs back to the United States, tighten customer service standards, and crack down on ...

Saying "included therein" to every customer is like a legally binding ritual.Working in a call center already requires a special kind of patience, but this situation took it to another level. The job ...

On 5 October, a federal jury in Texas convicted Indian national Bhavesh Kumar Thakkar for his role in an elaborate fraud ...

Kaiser Permanente nurses who answer advice and triage calls say their duty of care for patients is being increasingly ...

Commercial Metals said fiscal 2026 was a strong year across its steel and construction-related businesses. Core EBITDA for ...

Picture a supervisor with a headset on and a coffee going cold, scrubbing through a recording from three weeks ago at double speed. By the time the scorecard is ...

Software stocks have bounced back strongly after being dragged down by fears that AI agents could disrupt the software-as-a-service model. The so-called SaaSpocalypse sparked a selloff earlier this ...

Bangladesh’s call-centre boom offers jobs to young graduates, but night shifts, sales quotas, low pay and insecure conditions ...

To quote George Santayana, “Those who cannot remember the past are condemned to repeat it.” So why does it so often feel like Big Tech has such a short memory? The latest hiccup comes from Meta. In ...

Delhi Police raided a Pitampura call centre and arrested 11 accused in an alleged US tech-support scam. Investigators say the syndicate used malware, fake bankers and forged FBI messages to dupe ...