It's time to challenge the false dichotomy between humans and bots, as shown by Amazon Connect's emphasis on hybrid ...

The assistant, which can answer health questions and help schedule appointments, comes on the heels of other health-focused AI tools from OpenAI and Anthropic.

Amazon is making a louder, more deliberate move into the fast-moving world of conversational AI. While the company has spent ...

Amazon's Alexa+ launched last year. The AI-powered assistant helps manage multiple Alexa devices and control smart home ...

Amazon executives laid out their vision for Alexa’s future in an interview with CNN at the CES tech convention, where the company launched a new Alexa website and updates to other Amazon products.

Eligible Amazon customers can now file a claim the company's $2.5 billion settlement with the Federal Trade Commission.

When Deborah Kahn bought two Amazon gift cards at her local mom-and-pop pharmacy, nothing seemed amiss. But then she got home and tried to load the $100 value into her online account. That’s when she ...

For years, a huge Amazon contract has been one of the few bright spots in the US Postal Service’s finances. But now the USPS plans to offer those last-mile services to additional customers to stem ...

Frustration is mounting among a group of Amazon customers as widespread order delays and cancellations leave shoppers wondering if their packages will ever arrive. Amazon customers in one region of ...

Add Yahoo as a preferred source to see more of our stories on Google. When you buy through our links, Business Insider may earn an affiliate commission. Learn more As one of the world's largest ...

As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get fulfilled quickly and painlessly, issues can still occasionally arise, especially during the busy ...

Amazon has launched a web portal for Alexa+ at Alexa.com, providing early access users with a ChatGPT-like interface featuring suggested prompts and easy text copying capabilities. PCWorld reports the ...