There are many things a hotel can do that could potentially be classified as red flags: certain items not being cleaned (like hotel room phones), AC temperatures you can't control, sneaky resort fees, ...

Travel tastes and tendencies vary among those on the go, however one hotel habit has sparked debate among vacationers: To check out, or not to check out? One TikTok user recently generated buzz on the ...

Some hotels are experimenting with virtual check-ins, though many guests still prefer in-person service. Major hotel chains like Hilton, Hyatt, and Marriott offer mobile check-in options through their ...

BOSTON – If you are planning a fall getaway, you might want to be on the lookout for a new hotel fee that is becoming more common. According to CBS travel editor Peter Greenberg, more hotels are ...

Hilton's hotel room designs vary depending on the type of property. The company often creates models of the spaces on site to test them out well before guests arrive. Nearly all the furniture Hilton ...

A couple arrived in New York after midnight, and a failed “contactless check-in” process and M.I.A. customer service made their hotel room inaccessible. By Seth Kugel Last September, my husband and I ...