For much of the past year, Salesforce has been one of the loudest corporate advocates of generative artificial intelligence, ...

Salesforce Inc. today announced one of its most comprehensive artificial intelligence updates to date with the launch of Industries AI, a new automation platform that can perform a variety of ...

Conversational marketing stands as a dynamic approach that emphasizes real-time dialogue with customers, fostering deeper engagement and relationship building. With the integration of artificial ...

Walk into any CMO’s or commerce leader’s office and you’ll find dashboards everywhere: campaign performance, retail media, attribution models, pricing trackers, inventory and margin reports. Each ...

Rising fears about AI-driven job losses are colliding with a more complex reality. Using Salesforce as a case study, the ...

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, has been positioned as a Leader in the IDC MarketScape: Worldwide Conversational Intelligence ...

NEW YORK, Oct. 14, 2025 /PRNewswire/ -- S&P Global (SPGI) today announced the launch of S&P Capital IQ Pro Document Intelligence on Salesforce's AgentExchange, a solution that will help customers ...

Contentsquare, a digital analytics company, announced on July 30 that it has signed a definitive agreement to acquire Loris AI, a conversation intelligence platform. The acquisition aims to provide ...