Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Integrating a business’s telephone system with the call agent ...

The newly established 988 national hotline, a 911-style emergency call system for people contemplating suicide or other mental health crises, has hit a pretty major acceptance snag. The system is ...

Most organizations still have some type of a business telephone system (formerly called a PBX, more often called a communications server or cloud-based system). That system typically falls under the ...

COEUR D'ALENE, Idaho - Five counties in northern Idaho are scheduled to have a new telephone emergency notification system in place by this fall. The Panhandle Health District in northern Idaho is ...

Virtually all currently marketed IP telephony systems share a common design platform of server-based call control and distributed media gateways, but there still remain noticeable differences that ...

An Asterisk-based PBX proved to be the solution to one company's communications growing pains. For Sean Brown, CEO of One Call Support Services (a division of U.S. Network Management, a managed ...

IT is not very generally known that the engineers of the British Post Office have begun to change the telephone system of London into a fully automatic one. The task is enormous and it will be fifteen ...