ServiceNow has a proven AI chatbot platform with almost 8,400 customers and 85% of the Fortune 500.

Almost every enterprise leader I've worked with over the past years has asked a version of the same fundamental question: "How do we maintain operational excellence when our business environment ...

The growth of robotic process automation (RPA) is a part of technological disruption and transformation of tax practices’ and departments’ internal processes, client services, and interactions with ...

Building off some early successes with robotic process automation, or RPA, the U.S. Air Force is deploying the capability on a greater scale. Assisted by the Air Force Robotic Process Automation ...

Process automation and control encompasses hardware, software, systems and methods that measure, regulate, manipulate and visualize industrial processes for optimum consistency, efficiency and safety.

Emerson executives Peter Zornio and Stuart Harris provide insights into Emerson’s future following its acquisitions last year of Aventics and GE Intelligent Platforms. In 2015, Emerson repositioned ...

Automation can make many business processes faster and simpler, but implementing it is a detailed process with essential steps that shouldn’t be skipped. In addition to carefully reviewing the ...